By accessing or using WebAK, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not use our services.

2. Information we collect

We collect different types of information to provide and improve our services:

2.1 Information you provide directly

• Account details – name, email address, password.
• Business information – brand name, logo, address, contact details.
• Content – text, images, products, pricing, and other website content you add.
• Payment details – processed securely via third-party gateways (e.g., Razorpay, Stripe, etc.).

2.2 Information collected automatically

• Usage data – pages visited, actions taken inside dashboard, feature usage.
• Device & log data – IP address, browser type, device type, approximate location, time of access.
• Cookies & tracking – small files stored in your browser to keep you logged in and improve experience.

2.3 Third-party data

If you connect third-party services (like payment gateway, analytics, or email tools), they may share limited data with us as per their privacy policies.

3. How we use your information

We use your data to:

• Provide, operate, and maintain the WebAK platform.
• Create and host your websites, online stores, and vCards.
• Process payments and manage subscriptions.
• Send service-related emails (account updates, billing, alerts).
• Improve features, performance, and user experience.
• Respond to support requests and queries.
• Prevent fraud, abuse, and security issues.

4. Cookies & tracking technologies

WebAK uses cookies and similar tracking technologies to remember your preferences, keep you logged in, and analyze how our platform is used.

• Essential cookies – required for login, security, and core features.
• Analytics cookies – help us understand usage patterns and improve the product.
• Preference cookies – remember your language, theme, or other settings.

You can control cookies via your browser settings; however, disabling some cookies may affect how WebAK functions.

5. Data storage & security

We use reputable cloud hosting providers and industry-standard security practices to store and protect your data.

• Data is stored on secure servers with restricted access.
• Passwords are stored using encryption or hashing algorithms.
• We regularly review systems for potential vulnerabilities.

No method of transmission over the internet or electronic storage is 100% secure, but we continuously work to protect your information to the best of our ability.

6. Data sharing & third parties

We may share your data only in these cases:

• Service providers – hosting partners, payment gateways, email or analytics tools who help us deliver WebAK.
• Legal requirements – if required by law, regulation, court order, or government request.
• Business transfers – in case of merger, acquisition, or sale of business assets, users may be notified.

All third-party providers are expected to protect your data and use it only for agreed purposes.

7. Your rights & choices

Depending on your location and applicable laws, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your account and personal data (subject to legal obligations).
• Request restriction of processing in certain cases.
• Opt out of non-essential emails and marketing communication.

To exercise these rights, you can contact us anytime at support@webak.in.

8. Data retention

We keep your data only for as long as needed to provide WebAK services, comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account or request deletion, we will remove or anonymize your personal data within a reasonable time, except where we are legally required to keep certain records (e.g., billing, invoices, tax).

9. Children’s privacy

WebAK is not intended for children under the age of 13 (or applicable local age). We do not knowingly collect personal data from children.

If you believe a child has provided us data, please contact us so we can remove it as soon as possible.

10. International users

WebAK is India-based but may be accessed from different countries. By using our services, you understand that your data may be transferred to, stored, and processed in India or other locations where our or our providers’ servers are located.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

The updated version will be indicated by a “Last Updated” date at the top. We recommend reviewing this page periodically.

12. Contact us